Legal
Contact & Grievances
Reach our support team, our registered office, or our Grievance Officer.
Last updated
1.Customer support
For help with your account, billing or the product:
- Phone
- [+91 00000 00000]
- Hours
- Monday to Saturday, 10:00 to 18:00 IST
2.Parents, students and tutors
For questions about fees, classes, timetables, make-up classes or refunds, please contact your centre first. The centre manages these, and can resolve them fastest. If you cannot reach your centre, or have a concern about how your data is handled, contact us and we will help.
3.Grievance Officer
For complaints about the service, content on Duebox, or your personal data, including requests under the Digital Personal Data Protection Act, 2023:
- Name
- [Full name]
- Designation
- Grievance Officer
- Address
- DevIt International, [Registered office address, City, State PIN]
We acknowledge every grievance within 24 hours and resolve it within 15 days. See our Privacy Policy for the rights you can exercise.
4.Registered office
- Company
- DevIt International
- Address
- [Registered office address, City, State PIN]
- GSTIN
- [GSTIN]